REFUND POLICY

Refund Policy – Trendora

Your satisfaction is our priority. If you are not completely satisfied with your purchase, we're here to help.

Returns You have 30 days from the date of delivery to request a return. To be eligible, items must be unused, in their original condition, and in original packaging.

Return Shipping Customers are responsible for paying return shipping costs. We recommend using a trackable shipping service, as we cannot guarantee receipt of returned items.

Refunds Once we receive and inspect your return, we will notify you by email. If approved, your refund will be processed within 5–7 business days to your original payment method.

Non-Returnable Items The following items are not eligible for return: items marked as final sale, damaged items due to misuse.

How to Initiate a Return Email us at konwesvideo@gmail.com with your order number and reason for return. We will provide return instructions within 48 hours.